How To Fix /ISDFPS/SYNC028 - Setting the communication status &2 &3 to &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/SYNC -

• Message number: 028

• Message text: Setting the communication status &2 &3 to &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/SYNC028 - Setting the communication status &2 &3 to &1 ?

  The SAP error message /ISDFPS/SYNC028 typically relates to issues in the communication status of a specific object in the SAP system, particularly in the context of the SAP Integrated Business Planning (IBP) or SAP S/4HANA environments. This error message indicates that there is a problem with the synchronization status of a communication object, which could be due to various reasons.
  Cause:
  
  Data Inconsistency: There may be inconsistencies in the data being synchronized between systems (e.g., between SAP S/4HANA and SAP IBP).
  Configuration Issues: Incorrect configuration settings in the communication setup can lead to this error.
  Network Issues: Temporary network issues or connectivity problems between systems can cause communication failures.
  Authorization Issues: The user or system may not have the necessary authorizations to perform the synchronization.
  System Performance: High load on the system or performance issues can lead to timeouts or failures in communication.
  
  Solution:
  
  Check Data Consistency: Verify the data being synchronized for any inconsistencies or errors. Ensure that the data formats and structures match between the systems.
  Review Configuration: Check the configuration settings for the communication setup. Ensure that all necessary parameters are correctly set.
  Network Connectivity: Test the network connection between the systems to ensure that there are no connectivity issues. You can use tools like ping or traceroute to diagnose network problems.
  Authorization Check: Ensure that the user or system has the necessary authorizations to perform the synchronization. Review the roles and permissions assigned.
  Monitor System Performance: Check the performance of the SAP system. If the system is under heavy load, consider optimizing performance or scheduling synchronization during off-peak hours.
  Logs and Traces: Review the application logs and traces for more detailed error messages that can provide additional context on the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for the specific module you are working with (e.g., SAP IBP, SAP S/4HANA) for guidance on communication setup and troubleshooting.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be necessary to contact SAP support for further assistance.