How To Fix /ISDFPS/RSUSERANL009 - Message could not be sent; check the system settings

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/RSUSERANL -

• Message number: 009

• Message text: Message could not be sent; check the system settings

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/RSUSERANL009 - Message could not be sent; check the system settings ?

  The SAP error message /ISDFPS/RSUSERANL009 Message could not be sent; check the system settings typically indicates an issue with the configuration of the messaging system in SAP, particularly related to the sending of messages or notifications within the system. This error can occur in various contexts, such as when trying to send alerts, notifications, or messages to users.
  Possible Causes:
  
  Incorrect Configuration: The messaging system (like SAPconnect) may not be properly configured. This includes settings for SMTP, RFC destinations, or other communication parameters.
  User Settings: The user profile may not have the correct settings for receiving messages, or the user may not be authorized to send messages.
  System Settings: There may be issues with the system settings that govern how messages are sent, such as missing or incorrect parameters in transaction codes like SCOT (SAPconnect) or SO10 (Text Management).
  Network Issues: There could be network-related issues preventing the message from being sent, such as firewall settings or connectivity problems.
  Message Type Issues: The specific message type being used may not be supported or configured correctly.
  
  Solutions:
  
  
  Check SAPconnect Configuration:
  
  Go to transaction code SCOT and verify the configuration for the SMTP node. Ensure that the settings for the mail server are correct.
  Check if the SMTP server is reachable from the SAP system.
  
  
  
  User Profile Settings:
  
  Ensure that the user has the necessary authorizations to send messages. Check the user’s profile in transaction SU01.
  Verify that the user’s email address is correctly maintained in the user profile.
  
  
  
  Review System Settings:
  
  Check the settings in transaction SO10 to ensure that the message types are correctly defined.
  Review any relevant configuration settings in transaction SPRO related to messaging.
  
  
  
  Test Connectivity:
  
  Use transaction SOST to check the status of sent messages. This can help identify if messages are stuck or if there are errors in sending.
  Perform a test to see if you can send a message manually to verify connectivity.
  
  
  
  Check Logs:
  
  Review the system logs (transaction SM21) for any related error messages that could provide more context on the issue.
  Check the application logs (transaction SLG1) for any specific logs related to the messaging function.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation for any known issues or additional configuration steps that may be required.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: SAPconnect: Send mail
  SOST: SAPconnect: Send requests
  SU01: User Maintenance
  SO10: Text Management
  SPRO: Customizing
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to messaging or the error message in question.
  
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.