How To Fix /ISDFPS/PM_MBOOK047 - Output request cannot be generated - spool request not known


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ISDFPS/PM_MBOOK -

  • Message number: 047

  • Message text: Output request cannot be generated - spool request not known

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ISDFPS/PM_MBOOK047 - Output request cannot be generated - spool request not known ?

    The SAP error message /ISDFPS/PM_MBOOK047 Output request cannot be generated - spool request not known typically occurs in the context of output management in SAP, particularly when dealing with print requests or output processing. This error indicates that the system is unable to generate an output request because the associated spool request is not recognized or does not exist.

    Causes:

    1. Missing Spool Request: The spool request that the system is trying to reference may not exist or may have been deleted.
    2. Incorrect Configuration: There may be issues with the output device configuration or the output type settings.
    3. Authorization Issues: The user may not have the necessary authorizations to access the spool request.
    4. System Errors: Temporary system issues or inconsistencies in the spool system can lead to this error.
    5. Output Condition Records: Missing or incorrect output condition records for the document type being processed.

    Solutions:

    1. Check Spool Requests:

      • Go to transaction SP01 to check the spool requests. Look for the specific request that is causing the issue. If it is missing, you may need to regenerate the output.
    2. Reprocess Output:

      • If the output request was not generated correctly, try to reprocess the output. This can often be done by going to the relevant transaction (e.g., for sales orders, use VA03 and check the output) and re-triggering the output.
    3. Verify Output Configuration:

      • Check the output type configuration in transaction NACE for the relevant application area. Ensure that the output type is correctly configured and that the associated conditions are met.
    4. Check Authorizations:

      • Ensure that the user has the necessary authorizations to access and manage spool requests. This can be checked in transaction SU53 after the error occurs.
    5. Review System Logs:

      • Check the system logs (transaction SM21) for any related errors or warnings that might provide additional context for the issue.
    6. Consult Basis Team:

      • If the issue persists, it may be necessary to consult with your SAP Basis team to check for any underlying system issues or inconsistencies in the spool system.
    7. SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates that could resolve the issue.

    Related Information:

    • Transaction Codes:
      • SP01: Spool Request Management
      • NACE: Output Types Configuration
      • SU53: Authorization Check
      • SM21: System Log
    • Documentation: Review SAP documentation related to output management and spool processing for more detailed guidance on configuration and troubleshooting.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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