How To Fix /ISDFPS/PM_DIS352 - Data is locked by user &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ISDFPS/PM_DIS -

  • Message number: 352

  • Message text: Data is locked by user &1

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ISDFPS/PM_DIS352 - Data is locked by user &1 ?

    The SAP error message /ISDFPS/PM_DIS352 Data is locked by user &1 indicates that a particular piece of data is currently locked by another user (identified by &1). This typically occurs in scenarios where multiple users are trying to access or modify the same data simultaneously, leading to a conflict.

    Cause:

    1. Concurrent Access: Another user is currently editing or processing the same data, which causes a lock to be placed on it.
    2. Long-running Transactions: A user may have initiated a transaction that is taking a long time to complete, thereby holding the lock for an extended period.
    3. System Errors: Sometimes, locks may not be released properly due to system errors or crashes.

    Solution:

    1. Wait and Retry: If the lock is temporary, waiting for the other user to finish their transaction may resolve the issue. You can try again after some time.
    2. Identify the Locking User: Use transaction code SM12 to view the list of locks in the system. You can check which user is holding the lock and the object that is locked.
    3. Contact the Locking User: If possible, communicate with the user who is holding the lock to see if they can release it or if they are done with their transaction.
    4. Release the Lock: If the locking user is unavailable and you have the necessary authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution, as it may lead to data inconsistencies.
    5. Check for Long-running Jobs: If the lock is due to a long-running job, you may want to check the job status in transaction SM37 and see if it can be terminated or adjusted.
    6. Review System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and user access patterns to minimize locking conflicts.

    Related Information:

    • Transaction Codes:
      • SM12: Display and manage lock entries.
      • SM37: Monitor background jobs.
      • SM21: Check system logs for any related errors or warnings.
    • Lock Types: Understand the types of locks (exclusive vs. shared) and how they affect data access.
    • Performance Tuning: Consider performance tuning and optimization strategies to reduce the likelihood of locking issues, such as optimizing long-running transactions or improving database performance.

    Always ensure that any actions taken to resolve locking issues are in line with your organization's policies and procedures to avoid unintended data loss or corruption.

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