How To Fix /ISDFPS/PM_DIS335 - Error determining the data for the digital signature for &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/PM_DIS -

• Message number: 335

• Message text: Error determining the data for the digital signature for &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/PM_DIS335 - Error determining the data for the digital signature for &1 &2 ?

  The SAP error message /ISDFPS/PM_DIS335 typically occurs in the context of digital signatures within the SAP system, particularly when dealing with document management or electronic signatures. This error indicates that the system is unable to determine the necessary data for the digital signature for the specified object (represented by &1 and &2).
  Cause:
  The error can be caused by several factors, including:
  
  Missing Data: The required data for generating the digital signature may be missing or not properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the data needed for the digital signature.
  Configuration Issues: There may be issues with the configuration of the digital signature settings in the SAP system.
  Technical Errors: There could be underlying technical issues, such as problems with the database or the application server.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Data Availability: Ensure that all necessary data for the digital signature is available and correctly configured in the system. This may involve checking the relevant documents or objects associated with the signature.
  
  
  Review Authorizations: Verify that the user encountering the error has the appropriate authorizations to access the data required for the digital signature. You may need to consult with your SAP security team to ensure proper roles and permissions are assigned.
  
  
  Configuration Review: Check the configuration settings related to digital signatures in the SAP system. This may involve reviewing transaction codes related to digital signatures or document management.
  
  
  System Logs: Review system logs (such as ST22 for dumps or SM21 for system logs) to identify any underlying issues that may be causing the error.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for guidance on digital signatures and related configurations.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to digital signatures, such as SICF (for service activation) or SOST (for sending emails).
  Digital Signature Configuration: Understand the configuration settings for digital signatures in your specific SAP module (e.g., SAP Document Management System).
  User Roles and Authorizations: Review the roles and authorizations assigned to users who need to work with digital signatures.
  
  By following these steps, you should be able to diagnose and resolve the /ISDFPS/PM_DIS335 error in your SAP system.