How To Fix /ISDFPS/PM_DIS321 - & orders (res. time running), assigned notification res. time expired

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/PM_DIS -

• Message number: 321

• Message text: & orders (res. time running), assigned notification res. time expired

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/PM_DIS321 - & orders (res. time running), assigned notification res. time expired ?

  The SAP error message /ISDFPS/PM_DIS321 typically relates to issues in the Plant Maintenance (PM) module, specifically concerning notifications and their associated response times. The message indicates that the response time for a notification has expired, which can affect the processing of maintenance orders.
  Cause:
  
  Expired Response Time: The primary cause of this error is that the response time set for a maintenance notification has elapsed. This can happen if the notification was not addressed within the expected timeframe.
  Configuration Issues: There may be configuration settings in the system that define the response times for notifications, which could be set incorrectly or not aligned with business processes.
  Order Assignment: If a maintenance order is assigned to a notification, and the notification's response time has expired, it can lead to this error.
  System Delays: Delays in processing or system performance issues can also contribute to notifications not being addressed in a timely manner.
  
  Solution:
  
  Review Notification Status: Check the status of the notification associated with the error. If the response time has indeed expired, you may need to take corrective action.
  Update Notification: If the notification is still relevant, you can update it or create a new notification to ensure that it is processed correctly.
  Adjust Response Times: Review and adjust the configuration settings for response times in the system to better align with operational needs. This can be done in the customizing settings of the PM module.
  Reassign Orders: If necessary, reassign the maintenance order to a new or existing notification that is still within the response time.
  Consult Documentation: Refer to SAP documentation or support notes related to this specific error message for additional guidance and troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification) to manage notifications effectively.
  User Roles: Ensure that users have the appropriate roles and authorizations to manage notifications and orders in the PM module.
  Training: Consider providing training for users on how to manage notifications and understand response times to prevent similar issues in the future.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a consultant who specializes in the PM module for further assistance.