How To Fix /ISDFPS/PM_DIS311 - & orders (res. time expired), assigned notification res. time running

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/PM_DIS -

• Message number: 311

• Message text: & orders (res. time expired), assigned notification res. time running

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/PM_DIS311 - & orders (res. time expired), assigned notification res. time running ?

  The SAP error message /ISDFPS/PM_DIS311 typically relates to issues in the Plant Maintenance (PM) module, particularly concerning notifications and orders. The specific message "orders (res. time expired), assigned notification res. time running" indicates that there is a problem with the resolution time for a maintenance notification or order that has expired.
  Cause:
  
  Expired Resolution Time: The resolution time for a maintenance notification or order has passed without the necessary actions being completed.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the expected resolution times for notifications or orders.
  Process Delays: Delays in processing or executing maintenance tasks can lead to this error, especially if the tasks are time-sensitive.
  System Settings: The system may not be set up to handle notifications and orders correctly, leading to mismatches in expected and actual resolution times.
  
  Solution:
  
  Review Notifications and Orders: Check the specific notifications and orders that are causing the error. Ensure that they are being processed in a timely manner.
  Adjust Resolution Times: If the resolution times are not realistic, consider adjusting them in the configuration settings to better reflect the actual time needed for resolution.
  Complete Pending Actions: If there are pending actions associated with the notifications or orders, ensure they are completed as soon as possible to avoid further delays.
  System Configuration: Review the configuration settings in the PM module to ensure they are set up correctly for handling notifications and orders. This may involve consulting with a system administrator or SAP consultant.
  Monitor and Optimize Processes: Implement monitoring tools or processes to ensure that maintenance tasks are being completed on time, and optimize workflows to reduce delays.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling it.
  Documentation: Review SAP documentation related to the PM module for best practices in managing notifications and orders.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  Training: Consider training for users involved in the maintenance process to ensure they understand the importance of timely resolution of notifications and orders.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with an SAP expert for further assistance.