How To Fix /ISDFPS/PM_DIS216 - Cannot determine processing status for IDoc &1 (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/PM_DIS -

• Message number: 216

• Message text: Cannot determine processing status for IDoc &1 (&2)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/PM_DIS216 - Cannot determine processing status for IDoc &1 (&2) ?

  The SAP error message /ISDFPS/PM_DIS216 Cannot determine processing status for IDoc &1 (&2) typically occurs in the context of IDoc processing within the SAP system. This error indicates that the system is unable to determine the processing status of a specific IDoc, which can be due to various reasons.
  Causes:
  
  IDoc Not Found: The IDoc specified by the identifiers (&1 for the IDoc number and &2 for the message type) may not exist in the system.
  IDoc Status Issues: The IDoc may be in a status that does not allow for processing status determination (e.g., it may be in a status that is not yet processed or has been archived).
  Database Issues: There could be issues with the database that prevent the system from retrieving the IDoc status.
  Configuration Issues: There may be configuration issues in the IDoc processing settings or in the related application areas.
  Authorization Issues: The user may not have the necessary authorizations to view or process the IDoc.
  
  Solutions:
  
  Check IDoc Existence: Use transaction code WE02 or WE05 to check if the IDoc exists in the system. Verify that the IDoc number and message type are correct.
  Review IDoc Status: Look at the status of the IDoc to see if it is in a state that allows for processing. If it is in an error state, you may need to reprocess it or correct the underlying issue.
  Database Check: Ensure that the database is functioning correctly. Check for any database locks or issues that may be affecting IDoc processing.
  Configuration Review: Review the IDoc configuration settings in transaction WE20 and ensure that the partner profiles and message types are correctly set up.
  Authorization Check: Ensure that the user has the necessary authorizations to access and process IDocs. Check the user roles and profiles.
  Reprocessing: If the IDoc is in an error state, you may need to reprocess it using transaction BD87 or similar tools.
  
  Related Information:
  
  IDoc Types: Familiarize yourself with the specific IDoc type and its structure, as this can help in troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  Logs and Traces: Review application logs and traces for additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical team for further investigation.