How To Fix /ISDFPS/PM_CP165 - ERROR: Cannot format INFO file

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/PM_CP -

• Message number: 165

• Message text: ERROR: Cannot format INFO file

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/PM_CP165 - ERROR: Cannot format INFO file ?

  The SAP error message /ISDFPS/PM_CP165 ERROR: Cannot format INFO file typically occurs in the context of the SAP IS-DFPS (Industry Solution for Downstream Fuel and Petroleum Supply) module. This error indicates that there is an issue with formatting the INFO file, which is often related to data processing or file generation tasks.
  Possible Causes:
  
  File Path Issues: The specified path for the INFO file may be incorrect or inaccessible.
  Permissions: The user or process attempting to format the INFO file may not have the necessary permissions to access or modify the file.
  Data Issues: There may be inconsistencies or errors in the data being processed that prevent the INFO file from being formatted correctly.
  Configuration Issues: Incorrect configuration settings in the IS-DFPS module may lead to this error.
  System Resources: Insufficient system resources (like memory or disk space) could also cause issues when trying to format files.
  
  Solutions:
  
  Check File Path: Verify that the file path specified for the INFO file is correct and that the file exists.
  Review Permissions: Ensure that the user or process has the necessary permissions to access and modify the file.
  Data Validation: Check the data being processed for any inconsistencies or errors. Validate the input data to ensure it meets the expected format and criteria.
  Configuration Review: Review the configuration settings in the IS-DFPS module to ensure they are set up correctly.
  System Resources: Monitor system resources to ensure there is enough memory and disk space available. If resources are low, consider freeing up space or optimizing resource usage.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. Sometimes, there are known issues with specific versions of the software that have been documented by SAP.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the IS-DFPS module for more detailed information on file handling and error messages.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as those for monitoring jobs or checking logs.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.