How To Fix /ISDFPS/PM_CP162 - ERROR: Cannot read INFO file (RC = &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/PM_CP -

• Message number: 162

• Message text: ERROR: Cannot read INFO file (RC = &1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/PM_CP162 - ERROR: Cannot read INFO file (RC = &1) ?

  The SAP error message /ISDFPS/PM_CP162 ERROR: Cannot read INFO file (RC = &1) typically indicates that the system is unable to access or read a specific INFO file that is required for processing. This error is often related to the SAP Integrated Business Planning (IBP) or SAP Advanced Planning and Optimization (APO) modules, where INFO files are used for various planning and forecasting tasks.
  Possible Causes:
  
  File Not Found: The INFO file may not exist in the expected directory.
  File Permissions: The user or process may not have the necessary permissions to read the file.
  File Corruption: The INFO file may be corrupted or improperly formatted.
  Incorrect Configuration: There may be a configuration issue in the system that points to the wrong file path or file name.
  System Issues: There could be underlying system issues, such as network problems or file system errors.
  
  Solutions:
  
  Check File Existence: Verify that the INFO file exists in the specified directory. If it does not, you may need to regenerate or restore it.
  Check Permissions: Ensure that the user or process has the appropriate permissions to access the file. You may need to adjust file permissions or ownership.
  Validate File Integrity: If the file exists, check if it is corrupted. You may need to replace it with a backup or regenerate it if necessary.
  Review Configuration: Check the configuration settings in your SAP system to ensure that the file path and name are correctly specified.
  Consult Logs: Look at the system logs for any additional error messages or warnings that could provide more context about the issue.
  Restart Processes: Sometimes, restarting the relevant processes or services can resolve temporary issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it involves complex configurations or system settings.
  
  Related Information:
  
  Transaction Codes: You may want to check relevant transaction codes in SAP that deal with file management or planning processes.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., IBP, APO) for more details on INFO files and their management.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the error related to the INFO file in your SAP system.