How To Fix /ISDFPS/PM_CP144 - Error while retrieving files

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/PM_CP -

• Message number: 144

• Message text: Error while retrieving files

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/PM_CP144 - Error while retrieving files ?

  The SAP error message /ISDFPS/PM_CP144 typically indicates an issue related to the retrieval of files in the context of the SAP Document Management System (DMS) or related functionalities. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  File Not Found: The specified file may not exist in the expected location or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the file or the directory where the file is stored.
  Network Issues: There may be network connectivity problems preventing access to the file server.
  Configuration Issues: Incorrect configuration settings in the SAP system or the file server can lead to retrieval errors.
  File System Issues: The underlying file system may be experiencing issues, such as being full or having corrupted files.
  
  Solutions:
  
  Check File Existence: Verify that the file you are trying to retrieve actually exists in the specified location.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the file. This can be checked in the user roles and profiles.
  Network Connectivity: Test the network connection to the file server. Ensure that the server is reachable and that there are no firewall issues blocking access.
  Configuration Review: Check the configuration settings in SAP related to file storage and retrieval. This includes verifying paths and settings in transaction codes like OAC0 (DMS settings) or OAC3 (Document Management System).
  File System Health: Investigate the health of the file system where the files are stored. Check for disk space, file system errors, or other issues that may affect file access.
  SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on DMS and file handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0, OAC3, and others related to document management and file handling.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.