How To Fix /ISDFPS/PM_CP016 - UPS package type could not be determined for symbolic name &

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/PM_CP -

• Message number: 016

• Message text: UPS package type could not be determined for symbolic name &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/PM_CP016 - UPS package type could not be determined for symbolic name & ?

  The SAP error message /ISDFPS/PM_CP016 UPS package type could not be determined for symbolic name & typically occurs in the context of SAP's Logistics Execution (LE) or Extended Warehouse Management (EWM) modules, particularly when dealing with package handling and shipping processes. This error indicates that the system is unable to determine the appropriate UPS package type for a given symbolic name, which is essential for shipping and logistics operations.
  Causes:
  
  Missing Configuration: The UPS package types may not be configured correctly in the system. This could include missing entries in the relevant customizing tables.
  Incorrect Symbolic Name: The symbolic name provided may not exist in the system or may be incorrectly defined.
  Data Inconsistencies: There may be inconsistencies in the master data related to shipping or packaging.
  Transport Layer Issues: If the system is not properly connected to the UPS service or if there are issues with the transport layer, it may not be able to retrieve the necessary package type information.
  
  Solutions:
  
  
  Check Configuration:
  
  Navigate to the relevant customizing settings in SAP (usually under Logistics Execution or EWM) and verify that the UPS package types are correctly defined.
  Ensure that the symbolic names are correctly mapped to the corresponding package types.
  
  
  
  Verify Symbolic Name:
  
  Check the symbolic name being used in the transaction. Ensure that it is correctly spelled and exists in the system.
  You can look up the symbolic name in the relevant tables (e.g., /ISDFPS/UPS_PACKAGE_TYPE).
  
  
  
  Review Master Data:
  
  Ensure that all relevant master data (such as material master, customer master, etc.) is correctly maintained and does not have any inconsistencies that could affect shipping.
  
  
  
  Check Integration with UPS:
  
  If your system is integrated with UPS for shipping, ensure that the connection is active and that the necessary credentials and settings are correctly configured.
  Test the connection to see if the system can retrieve package type information from UPS.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of your SAP system for any known issues or additional configuration steps that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for table lookups, or SE80 for development-related tasks.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.