How To Fix /ISDFPS/PM311 - Error reading document &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/PM -

• Message number: 311

• Message text: Error reading document &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/PM311 - Error reading document &1 &2 ?

  The SAP error message /ISDFPS/PM311 Error reading document &1 &2 typically occurs in the context of the SAP Document Management System (DMS) or when dealing with document-related functionalities in SAP. The error indicates that the system encountered an issue while trying to read a specific document, identified by the placeholders &1 and &2, which usually represent the document type and document number, respectively.
  Possible Causes:
  
  Document Not Found: The document specified by the identifiers does not exist in the system.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Document Status: The document may be in a status that prevents it from being accessed (e.g., archived or deleted).
  Database Issues: There could be a problem with the database connection or the underlying data structure.
  Configuration Issues: Incorrect configuration in the DMS or related modules may lead to this error.
  
  Solutions:
  
  Verify Document Existence: Check if the document with the specified identifiers exists in the system. You can do this by using transaction codes like CV03N (Display Document) to see if the document can be accessed.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the document. This can be done by reviewing the user's roles and authorizations in the SAP system.
  Review Document Status: Check the status of the document to ensure it is not archived or deleted. If it is archived, you may need to restore it or access it through the archive management tools.
  Database Connection: Ensure that the database is functioning correctly and that there are no connectivity issues. You may need to consult with your database administrator.
  Configuration Review: Review the configuration settings related to DMS and document management to ensure everything is set up correctly.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to document management, such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document).
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  Documentation: Review SAP documentation related to DMS and error handling for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.