How To Fix /ISDFPS/OM_PROXY_FU014 - Service offer for service '&1' already exists in overlapping period

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/OM_PROXY_FU -

• Message number: 014

• Message text: Service offer for service '&1' already exists in overlapping period

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/OM_PROXY_FU014 - Service offer for service '&1' already exists in overlapping period ?

  The SAP error message /ISDFPS/OM_PROXY_FU014 indicates that there is an attempt to create or modify a service offer for a service that already exists within an overlapping time period. This typically occurs in the context of service management or service order processing within SAP, particularly in the IS-DFPS (Industry Solution for Dynamic Flexible Pricing and Services) module.
  Cause:
  The error is triggered when:
  
  You are trying to create a new service offer for a service that already has an existing offer with overlapping validity dates.
  The system enforces a rule that prevents multiple service offers for the same service from being active at the same time within overlapping periods.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Service Offers:
  
  Review the existing service offers for the specified service. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction codes like CRMD_ORDER or ISDFPS).
  Identify the existing service offers and their validity periods.
  
  
  
  Adjust Validity Periods:
  
  If you need to create a new service offer, ensure that its validity period does not overlap with any existing offers. You may need to adjust the start and end dates of the new offer or the existing offers.
  
  
  
  Deactivate or Delete Existing Offers:
  
  If the existing service offer is no longer needed, consider deactivating or deleting it, provided that this action aligns with your business processes.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to service offers and their management to understand the rules and constraints better.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business requirements.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing service offers, such as ISDFPS for service offer management.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Business Processes: Understand the business processes related to service offers in your organization to ensure compliance with operational requirements.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.