How To Fix /ISDFPS/OM_PROXY038 - Status change from status '&1' '&2' to status '&3' '&4' is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/OM_PROXY -

• Message number: 038

• Message text: Status change from status '&1' '&2' to status '&3' '&4' is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/OM_PROXY038 - Status change from status '&1' '&2' to status '&3' '&4' is not allowed ?

  The SAP error message /ISDFPS/OM_PROXY038 indicates that there is an issue with changing the status of an object in the SAP system. This error typically occurs in the context of the SAP Integrated Business Planning (IBP) or SAP S/4HANA environments, particularly when dealing with order management or similar processes.
  Cause:
  The error message suggests that there is an attempt to change the status of an object (like a sales order, production order, etc.) from one status to another, but the transition is not allowed according to the defined status management rules in the system. The specific statuses involved are indicated by the placeholders &1, &2, &3, and &4, which represent the current status, the intended status, and possibly other relevant statuses.
  Common causes for this error include:
  
  Status Transition Rules: The system has predefined rules that dictate which status can transition to which other status. If the attempted transition does not comply with these rules, the error will occur.
  Business Logic: Certain business processes may restrict status changes based on conditions such as order fulfillment, payment status, or other business logic.
  Configuration Issues: There may be configuration settings in the system that restrict certain status changes.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Status Transition Rules: Review the status management configuration in the SAP system to understand the allowed transitions. This can usually be found in the customizing settings under the relevant application area (e.g., order management).
  
  
  Review Business Process: Ensure that the business process allows for the intended status change. For example, if an order is already delivered, it may not be allowed to change its status back to "In Process."
  
  
  Consult Documentation: Refer to the SAP documentation or help resources for the specific application you are working with. This may provide insights into the allowed status transitions.
  
  
  Debugging: If you have access to the development environment, you can debug the process to see where the status change is being blocked and why.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for assistance. They may have additional insights or access to logs that can help diagnose the problem.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on status management.
  Transaction Codes: Familiarize yourself with transaction codes related to order management and status configuration, such as SPRO for customizing settings.
  User Roles and Authorizations: Ensure that the user attempting the status change has the necessary authorizations to perform that action.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow the desired status change.