How To Fix /ISDFPS/OM732 - The address infotype record could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/OM -

• Message number: 732

• Message text: The address infotype record could not be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/OM732 - The address infotype record could not be deleted ?

  The SAP error message /ISDFPS/OM732 The address infotype record could not be deleted typically occurs in the context of managing address infotypes in the SAP system, particularly when dealing with personnel or organizational data. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Data Locking: The record you are trying to delete may be locked by another user or process. This can happen if another transaction is currently using the record.
  Authorization Issues: The user may not have the necessary authorizations to delete the address infotype record.
  Data Integrity Constraints: There may be data integrity constraints that prevent the deletion of the record, such as dependencies on other records or infotypes.
  Incorrect Configuration: There may be configuration settings in the system that prevent the deletion of certain infotype records.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or system errors.
  
  Solutions:
  
  Check for Locks: Use transaction code SM12 to check for any locks on the record. If another user has locked the record, you may need to wait until they release it or contact them to resolve the issue.
  Review Authorizations: Ensure that the user has the necessary authorizations to delete the address infotype record. You can check this using transaction code SU53 to analyze authorization failures.
  Check Dependencies: Investigate if there are any dependencies or related records that need to be addressed before the deletion can occur. This may involve reviewing related infotypes or records.
  Consult Configuration: Review the configuration settings related to the address infotype to ensure that there are no restrictions on deletion. This may involve consulting with your SAP HR or configuration team.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues or database inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), SM12 (Display and Delete Locks), and SU53 (Authorization Check).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to HR infotypes and data management for further insights into how to manage and troubleshoot infotype records.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution. If the problem continues, consider escalating the issue to your SAP support team for further assistance.