How To Fix /ISDFPS/OM421 - New service provider &1 does not perform the service &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/OM -

• Message number: 421

• Message text: New service provider &1 does not perform the service &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/OM421 - New service provider &1 does not perform the service &2 ?

  The SAP error message /ISDFPS/OM421 New service provider &1 does not perform the service &2 typically occurs in the context of the SAP IS-DFPS (Industry Solution for Defense Forces and Security) module. This error indicates that a new service provider has been defined in the system, but it is not configured to perform the specified service.
  Cause:
  
  Service Provider Configuration: The service provider (&1) has not been set up correctly to perform the service (&2). This could be due to missing entries in the configuration tables or incorrect settings.
  Service Definition: The service itself may not be defined properly in the system, or the relationship between the service provider and the service may not have been established.
  Data Inconsistency: There may be inconsistencies in the data related to service providers and services, leading to this error.
  
  Solution:
  
  
  Check Service Provider Configuration:
  
  Navigate to the configuration settings for service providers in the SAP system.
  Ensure that the service provider is correctly defined and that it is assigned to the appropriate services.
  If necessary, create or update the service provider configuration to include the required services.
  
  
  
  Verify Service Definition:
  
  Check the definition of the service (&2) in the system.
  Ensure that the service is active and properly configured to be associated with the service provider.
  
  
  
  Establish Relationships:
  
  If the relationship between the service provider and the service is not established, you may need to create this relationship in the system.
  This can often be done through transaction codes related to service provider management or service definition.
  
  
  
  Data Consistency Check:
  
  Run any available consistency checks or reports to identify and resolve data inconsistencies.
  Ensure that all relevant master data is correctly maintained.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources specific to the IS-DFPS module for additional guidance on configuring service providers and services.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and others that may be used to manage service providers and services.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.