How To Fix /ISDFPS/OM263 - Customer-specific checks before shifting


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ISDFPS/OM -

  • Message number: 263

  • Message text: Customer-specific checks before shifting

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ISDFPS/OM263 - Customer-specific checks before shifting ?

    The SAP error message /ISDFPS/OM263 Customer-specific checks before shifting typically occurs in the context of the SAP Advanced Planning and Optimization (APO) module, particularly when dealing with production planning and scheduling. This error indicates that there are specific checks or validations that have failed before a shifting operation can be performed.

    Causes:

    1. Custom Validation Logic: The error is often triggered by custom code or enhancements that have been implemented in the system. These checks may validate various conditions such as stock levels, production capacities, or other business rules that must be satisfied before a shift can occur.
    2. Data Inconsistencies: There may be inconsistencies in the data related to the production order, such as missing or incorrect information in the master data (e.g., material master, BOM, routing).
    3. Configuration Issues: Incorrect configuration settings in the APO system or related modules can lead to this error.
    4. User Authorizations: The user may not have the necessary authorizations to perform the shifting operation.

    Solutions:

    1. Review Custom Code: If there are custom checks implemented, review the code to identify what conditions are being validated and why they are failing. You may need to adjust the logic or data to meet the required conditions.
    2. Check Master Data: Ensure that all relevant master data is complete and accurate. This includes checking the material master, BOM, routing, and any other related data.
    3. Analyze Logs: Use transaction codes like SLG1 (Application Log) to check for detailed logs that may provide more context on why the checks are failing.
    4. Configuration Review: Review the configuration settings in the APO module to ensure they are set up correctly for your business processes.
    5. User Authorizations: Verify that the user attempting the operation has the necessary authorizations to perform the shifting action.
    6. Consult Documentation: Check SAP notes and documentation for any known issues or updates related to this error message.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on similar issues.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Testing: If changes are made to the custom code or configuration, ensure thorough testing is conducted in a development or quality assurance environment before moving to production.

    If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or a consultant who specializes in SAP APO for further assistance.

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