How To Fix /ISDFPS/MM869 - Serial number profile: &1 material: &2 is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/MM -

• Message number: 869

• Message text: Serial number profile: &1 material: &2 is not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/MM869 - Serial number profile: &1 material: &2 is not supported ?

  The SAP error message /ISDFPS/MM869 Serial number profile: &1 material: &2 is not supported typically occurs in the context of materials management and inventory management within the SAP system, particularly when dealing with serial numbers and their associated profiles.
  Cause:
  This error message indicates that the serial number profile assigned to a specific material is not supported or is not correctly configured in the system. The reasons for this error can include:
  
  Missing Serial Number Profile: The material does not have a valid serial number profile assigned to it.
  Incorrect Configuration: The serial number profile may not be properly configured in the system.
  Material Type Restrictions: The material type associated with the material may not allow for serial number tracking.
  Inactive Profile: The serial number profile might be inactive or not assigned to the relevant plant or storage location.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Serial Number Profile Assignment:
  
  Go to the material master record (transaction code MM02).
  Check the "Sales: General/Plant" or "Plant Data/Storage" views to ensure that a valid serial number profile is assigned to the material.
  
  
  
  Verify Serial Number Profile Configuration:
  
  Use transaction code OIS2 to check the configuration of the serial number profile.
  Ensure that the profile is active and correctly set up for the intended use.
  
  
  
  Review Material Type Settings:
  
  Check if the material type allows for serial number management. You can do this by reviewing the material type settings in the configuration (transaction code OMSN).
  
  
  
  Check Plant and Storage Location Settings:
  
  Ensure that the serial number profile is assigned to the relevant plant and storage location. You can check this in the configuration settings.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration or settings, refer to SAP documentation or consult with your SAP Basis or MM consultant for further assistance.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  MM02: Change Material Master
  OIS2: Maintain Serial Number Profiles
  OMSN: Define Serial Number Management
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to serial number management.
  
  
  User Roles: Ensure that you have the necessary authorizations to make changes to material master data and serial number profiles.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the serial number profile for the specified material.