How To Fix /ISDFPS/MM564 - The selected item is not managed with serial numbers

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/MM -

• Message number: 564

• Message text: The selected item is not managed with serial numbers

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/MM564 - The selected item is not managed with serial numbers ?

  The SAP error message /ISDFPS/MM564 The selected item is not managed with serial numbers typically occurs in the context of inventory management or logistics when you are trying to perform an operation (like goods movement, sales order processing, etc.) on an item that is not configured to use serial number management.
  Cause:
  
  Item Configuration: The item in question is not set up to be managed with serial numbers in the material master. This means that the system does not expect serial numbers to be associated with this item.
  Transaction Context: The transaction you are trying to perform requires serial number management, but the item does not have this feature enabled.
  Incorrect Item Selection: You may have selected an item that is not intended for serial number tracking.
  
  Solution:
  
  
  Check Material Master Settings:
  
  Go to the material master record for the item in question (Transaction Code: MM03).
  Check the "Basic Data" and "Sales" views to see if the serial number management is enabled. You should look for the "Serial Number Management" field.
  If the item should be managed with serial numbers, you may need to change the settings in the material master to enable serial number management.
  
  
  
  Change Item Type:
  
  If the item is not intended to be managed with serial numbers, ensure that you are using the correct item type or material type that supports serial number management.
  
  
  
  Review Transaction:
  
  Ensure that the transaction you are performing is appropriate for the item type. If the item is not supposed to have serial numbers, you may need to adjust your process or select a different item.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for specific configuration steps related to serial number management.
  
  
  
  User Authorization:
  
  Ensure that you have the necessary authorizations to make changes to the material master or to perform the transaction.
  
  
  
  Related Information:
  
  Serial Number Management: This feature is used in SAP to track individual items through their unique serial numbers, which is common for high-value or regulated items.
  Material Master Views: The material master has various views (Basic Data, Sales, Purchasing, etc.) that can be configured differently based on business needs.
  SAP Notes and Support: If the issue persists, consider checking SAP Notes for any known issues or patches related to serial number management.
  
  If you are unsure about making changes to the material master or the implications of enabling serial number management, it is advisable to consult with your SAP functional consultant or support team.