How To Fix /ISDFPS/MM390 - Document &1, item &2 is still open

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/MM -

• Message number: 390

• Message text: Document &1, item &2 is still open

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/MM390 - Document &1, item &2 is still open ?

  The SAP error message /ISDFPS/MM390 Document &1, item &2 is still open typically occurs in the context of the SAP Materials Management (MM) module, particularly when dealing with document processing, such as purchase orders or goods movements. This error indicates that the specified document and item are still open and cannot be processed further (e.g., for deletion, closing, or other actions).
  Cause:
  
  Open Transactions: The document or item may have open transactions associated with it, such as goods receipts, invoices, or other related documents that have not been fully processed or cleared.
  Incomplete Processing: The document may be in a state where it has not been fully completed or has pending actions that need to be addressed.
  Dependencies: There may be dependencies on other documents or items that are preventing the current document from being closed or processed.
  
  Solution:
  
  Check Document Status: Review the status of the document and its items. Use transaction codes like ME23N (Display Purchase Order) or MB03 (Display Material Document) to check if there are any open transactions.
  Clear Open Transactions: If there are open transactions, complete or clear them. This may involve processing goods receipts, invoices, or other related documents.
  Review Related Documents: Check for any related documents that may be causing the issue. Ensure that all related documents are processed correctly.
  Use Transaction Codes: Utilize relevant transaction codes to analyze the document further. For example:
  
  ME2N (Purchase Orders by PO Number)
  MB5T (Stock in Transit)
  
  
  Consult with Colleagues: If you are unsure about the status of the document or how to proceed, consult with colleagues or your SAP support team for assistance.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message. Sometimes, there may be patches or updates that resolve known issues.
  
  Related Information:
  
  Documentation: Refer to SAP documentation for the Materials Management module for more detailed information on document processing and error handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Logs: Review transaction logs or system messages for additional context on why the document is still open.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.