How To Fix /ISDFPS/LM_PM_ADDON899 - Mobile/back-end conflict with technical status of header

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/LM_PM_ADDON -

• Message number: 899

• Message text: Mobile/back-end conflict with technical status of header

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/LM_PM_ADDON899 - Mobile/back-end conflict with technical status of header ?

  The SAP error message /ISDFPS/LM_PM_ADDON899 typically indicates a conflict between the mobile application and the backend system regarding the technical status of a header in a process, such as a maintenance order or a service request. This error often arises in scenarios where the mobile application is trying to update or synchronize data that is not in a valid state according to the backend system's rules or configurations.
  Causes:
  
  Status Mismatch: The mobile application may be trying to perform an action (like updating or closing a maintenance order) that is not allowed due to the current technical status of the order in the backend.
  Data Synchronization Issues: There may be discrepancies between the data on the mobile device and the backend system, possibly due to network issues or unsynchronized changes.
  Configuration Issues: The backend system may have specific configurations or business rules that restrict certain actions based on the status of the header.
  User Permissions: The user may not have the necessary permissions to perform the action on the mobile application, leading to a conflict.
  
  Solutions:
  
  Check Technical Status: Verify the technical status of the header in the backend system. Ensure that the status allows the action you are trying to perform from the mobile application.
  Synchronize Data: Ensure that the mobile application is properly synchronized with the backend system. This may involve refreshing the data or re-logging into the application.
  Review Configuration: Check the configuration settings in the backend system to ensure that they align with the expected behavior of the mobile application.
  User Permissions: Confirm that the user has the necessary permissions to perform the action. If not, adjust the user roles or permissions accordingly.
  Error Logs: Review error logs in both the mobile application and the backend system for more detailed information about the conflict.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the error message and the context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Technical Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.