How To Fix /ISDFPS/IM_CUA029 - Cannot trigger CUA administrator workflow in system &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ISDFPS/IM_CUA -

  • Message number: 029

  • Message text: Cannot trigger CUA administrator workflow in system &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /ISDFPS/IM_CUA029 - Cannot trigger CUA administrator workflow in system &1 ?

    The SAP error message /ISDFPS/IM_CUA029 Cannot trigger CUA administrator workflow in system &1 typically occurs in the context of Central User Administration (CUA) when there is an issue with triggering the workflow for user administration tasks. This error can arise due to various reasons, including configuration issues, missing authorizations, or problems with the workflow setup.

    Causes:

    1. Workflow Configuration Issues: The workflow for CUA might not be properly configured or activated in the system.
    2. Missing Authorizations: The user trying to trigger the workflow may not have the necessary authorizations to do so.
    3. System Settings: There may be inconsistencies in the system settings related to CUA or workflow.
    4. Technical Issues: There could be technical issues such as missing function modules or problems with the workflow engine.

    Solutions:

    1. Check Workflow Configuration:

      • Ensure that the workflow for CUA is correctly configured in the system. You can check this in transaction SWDD (Workflow Builder) or SWI1 (Work Item Selection).
      • Verify that the workflow template used for CUA is active and correctly set up.
    2. Review Authorizations:

      • Check the authorizations of the user trying to trigger the workflow. Ensure that they have the necessary roles and permissions to execute the workflow.
      • Use transaction SU53 to analyze any authorization failures.
    3. System Settings:

      • Review the CUA settings in transaction SCUA to ensure that all configurations are correct.
      • Check the RFC connections between the central system and the child systems to ensure they are functioning properly.
    4. Check for Technical Issues:

      • Look for any missing function modules or errors in the workflow logs. You can use transaction SLG1 to check for application logs related to the workflow.
      • Ensure that the workflow engine is functioning correctly and that there are no system errors.
    5. Consult SAP Notes:

      • Search for relevant SAP Notes that might address this specific error. Sometimes, there are known issues with specific versions of SAP that have been documented by SAP Support.
    6. Testing:

      • After making any changes, test the workflow again to see if the issue is resolved.

    Related Information:

    • Transaction Codes:

      • SWDD: Workflow Builder
      • SWI1: Work Item Selection
      • SCUA: Central User Administration
      • SU53: Authorization Check
      • SLG1: Application Log
    • Documentation: Refer to SAP Help documentation for Central User Administration and Workflow Management for detailed guidance on configuration and troubleshooting.

    If the issue persists after trying the above solutions, it may be necessary to engage SAP Support for further assistance.

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