How To Fix /ISDFPS/IM_CUA010 - Error while changing the CUA connection; check the log in the CUA system

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/IM_CUA -

• Message number: 010

• Message text: Error while changing the CUA connection; check the log in the CUA system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/IM_CUA010 - Error while changing the CUA connection; check the log in the CUA system ?

  The SAP error message /ISDFPS/IM_CUA010 typically indicates an issue with the Central User Administration (CUA) configuration in an SAP system. This error occurs when there is a problem while trying to change the CUA connection, and it suggests checking the logs in the CUA system for more detailed information.
  Cause:
  
  Configuration Issues: There may be incorrect settings in the CUA configuration, such as incorrect RFC destinations or missing authorizations.
  Network Issues: Connectivity problems between the CUA system and the child systems can lead to this error.
  Authorization Problems: The user trying to make the changes may not have the necessary authorizations in the CUA system or the child systems.
  System Logs: There may be specific errors logged in the CUA system that provide more context about the issue.
  
  Solution:
  
  Check Logs: Start by checking the logs in the CUA system. You can do this by going to transaction SM21 (System Log) or SLG1 (Application Log) to find more details about the error.
  Verify Configuration: Ensure that the CUA configuration is correct. Check the following:
  
  RFC destinations (transaction SM59) are correctly set up and reachable.
  The CUA settings in transaction SU01 for user management are properly configured.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to make changes in the CUA system and the child systems. You can use transaction SU53 to analyze authorization issues.
  Network Connectivity: Test the network connectivity between the CUA system and the child systems. You can use tools like ping or telnet to check connectivity.
  System Status: Ensure that all systems involved are up and running without any issues. Check for any system maintenance or downtime that might affect connectivity.
  Consult SAP Notes: Look for relevant SAP Notes that might address this specific error. You can search the SAP Support Portal for notes related to /ISDFPS/IM_CUA010.
  
  Related Information:
  
  CUA Overview: Central User Administration allows for centralized management of user accounts across multiple SAP systems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU10 (Mass User Maintenance), SM59 (RFC Destinations), and PFCG (Role Maintenance).
  Documentation: Review SAP documentation on CUA for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.