How To Fix /ISDFPS/FDP_REL065 - Cannot determine sales organization

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/FDP_REL -

• Message number: 065

• Message text: Cannot determine sales organization

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /ISDFPS/FDP_REL065 - Cannot determine sales organization ?

  The SAP error message /ISDFPS/FDP_REL065 Cannot determine sales organization typically occurs in the context of SAP's Advanced Planning and Optimization (APO) or in the SAP S/4HANA environment when the system is unable to identify a valid sales organization for a particular transaction or process. This can happen in various scenarios, such as during the creation of sales orders, delivery processing, or when working with master data.
  Causes:
  
  Missing Configuration: The sales organization may not be properly configured in the system. This includes missing entries in the relevant customizing settings.
  Master Data Issues: The material master or customer master data may not have the necessary sales organization data maintained.
  Data Inconsistencies: There may be inconsistencies in the data that link sales organizations to other entities, such as distribution channels or plants.
  Authorization Issues: The user may not have the necessary authorizations to access the sales organization data.
  Incorrect Transaction Data: The transaction being processed may not have the required sales organization information filled in.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the SPRO transaction and navigate to the relevant configuration settings for sales organizations. Ensure that the sales organization is defined and properly linked to the necessary distribution channels and plants.
  Verify that the sales organization is assigned to the relevant company code.
  
  
  
  Review Master Data:
  
  Check the material master (transaction MM03) and customer master (transaction VD03 or XD03) to ensure that the sales organization data is maintained correctly.
  Ensure that the sales organization is assigned to the material and customer records.
  
  
  
  Data Consistency Checks:
  
  Use transaction codes like SE16 or SE16N to check the relevant tables (e.g., MARA, KNA1, etc.) for any inconsistencies or missing entries related to the sales organization.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the sales organization. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Transaction Data Review:
  
  Review the transaction data being processed to ensure that all required fields, including sales organization, are filled in correctly.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO (Customizing)
  MM03 (Material Master Display)
  VD03/XD03 (Customer Master Display)
  SE16/SE16N (Data Browser)
  SU53 (Authorization Check)
  
  
  
  Documentation: Review SAP documentation related to sales organization configuration and master data management for further insights.
  
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for more in-depth troubleshooting.