How To Fix ISA055 - You are not authorized to read data about customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ISA - Internet Sales R/3

• Message number: 055

• Message text: You are not authorized to read data about customer &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISA055 - You are not authorized to read data about customer &1 ?

  The SAP error message ISA055, which states "You are not authorized to read data about customer &1," typically indicates that the user does not have the necessary authorizations to access the customer data specified by the customer number (&1). This is a common issue in SAP systems where authorization checks are in place to protect sensitive data.
  Cause:
  
  Missing Authorization Object: The user may not have the required authorization object that grants access to customer data.
  Role Assignment: The user may not be assigned the appropriate role that includes the necessary authorizations.
  Data Restrictions: There may be restrictions in place that limit access to certain customer data based on organizational units or other criteria.
  Profile Issues: The user’s profile may not be correctly configured to allow access to the required data.
  
  Solution:
  
  
  Check User Roles:
  
  Verify that the user has the correct roles assigned. This can be done by checking the user’s profile in transaction code SU01.
  Ensure that the roles include the necessary authorizations for customer data access.
  
  
  
  Review Authorization Objects:
  
  Check the relevant authorization objects, such as F_BKPF_BSA (for accounting documents) or F_KNA1_AKT (for customer master data), to ensure that the user has the required permissions.
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed.
  
  
  
  Modify Authorizations:
  
  If the user lacks the necessary authorizations, a security administrator or someone with the appropriate permissions should modify the user’s roles or create a new role that includes the required authorizations.
  
  
  
  Consult with Security Team:
  
  If you are not able to resolve the issue, consult with your SAP security team or administrator. They can provide insights into the authorization setup and help troubleshoot the issue.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to customer data.
  Documentation: Review SAP documentation or internal guidelines regarding user authorizations and security policies.
  
  By following these steps, you should be able to identify and resolve the authorization issue related to the ISA055 error message.