How To Fix ISA050 - More than one user found

SAP Error Message - Details

• Message type: E = Error

• Message class: ISA - Internet Sales R/3

• Message number: 050

• Message text: More than one user found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISA050 - More than one user found ?

  The SAP error message ISA050 ("More than one user found") typically occurs in the context of user management or authorization checks within the SAP system. This error indicates that the system has found multiple users that match the criteria specified in a transaction or function, which can lead to ambiguity in determining which user should be processed.
  Causes:
  
  Duplicate User Entries: There may be multiple user accounts in the system that match the search criteria (e.g., similar usernames or roles).
  Authorization Issues: The system may be trying to determine user authorizations, and multiple users meet the criteria for the authorization check.
  Configuration Errors: Incorrect configuration in user roles or profiles may lead to multiple users being identified for a single action.
  
  Solutions:
  
  Check User Records: Review the user records in the SAP system to identify any duplicates. You can use transaction codes like SU01 (User Maintenance) or SU02 (Profile Maintenance) to check user details.
  Refine Search Criteria: If you are using a transaction that allows for user selection, try to refine your search criteria to be more specific, which may help in narrowing down the results to a single user.
  User Roles and Authorizations: Ensure that user roles and authorizations are correctly configured. You may need to adjust the roles assigned to users to avoid overlaps.
  Consult with SAP Basis Team: If the issue persists, it may be beneficial to consult with your SAP Basis team or system administrator to investigate the underlying cause and resolve any configuration issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01, SU02, SU10 (Mass User Maintenance), and SUIM (User Information System) for managing users and roles.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Review SAP documentation related to user management and authorization concepts to better understand how users are managed within the system.
  
  If the problem continues after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.