How To Fix ISA020 - Sales document type &1 has not been defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ISA - Internet Sales R/3

• Message number: 020

• Message text: Sales document type &1 has not been defined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISA020 - Sales document type &1 has not been defined ?

  The SAP error message ISA020 indicates that a specific sales document type has not been defined in the system. This error typically occurs when you are trying to create or process a sales document (like a sales order, quotation, etc.) using a document type that the system does not recognize or has not been configured.
  Cause:
  
  Missing Configuration: The sales document type you are trying to use has not been defined in the system.
  Incorrect Document Type: The document type may have been entered incorrectly, or it may not exist in the configuration.
  Transport Issues: If the configuration was recently transported from another system, it may not have been included or may not have been activated properly.
  
  Solution:
  To resolve the ISA020 error, you can follow these steps:
  
  
  Check Document Type Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Sales and Distribution > Sales > Sales Document > Define Sales Document Types.
  Verify if the document type you are trying to use is listed. If it is not, you will need to create it.
  
  
  
  Create or Modify Document Type:
  
  If the document type is missing, you can create a new one by clicking on "New Entries" and filling in the required fields.
  If the document type exists but is not configured correctly, you can modify it to ensure it meets your business requirements.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to create or process the sales document with the specified document type.
  
  
  
  Review Input Data:
  
  Double-check the input data to ensure that the document type is entered correctly in the transaction.
  
  
  
  Transport Requests:
  
  If the configuration was recently transported, check the transport logs to ensure that the document type was included and activated in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or consult with your SAP Basis or functional team for further assistance if needed.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VOTXN (for sales document types) to view or modify document types.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to document types or configurations.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the ISA020 error and successfully work with the desired sales document type.