How To Fix ISA006 - No shipping conditions found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ISA - Internet Sales R/3

  • Message number: 006

  • Message text: No shipping conditions found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message ISA006 - No shipping conditions found ?

    The SAP error message ISA006 ("No shipping conditions found") typically occurs in the context of sales and distribution (SD) when the system is unable to find valid shipping conditions for a sales document, such as a sales order or delivery. This can happen for various reasons, and understanding the cause is essential for resolving the issue.

    Causes:

    1. Missing Shipping Conditions: The shipping conditions may not be defined in the system for the relevant sales area or customer.
    2. Incorrect Customer Master Data: The customer master data may not have the appropriate shipping conditions assigned.
    3. Sales Document Configuration: The sales document type may not be configured correctly to include shipping conditions.
    4. Shipping Point Issues: The shipping point may not be set up correctly or may not be assigned to the relevant sales area.
    5. Condition Records: There may be no condition records created for the shipping conditions in the pricing procedure.

    Solutions:

    1. Check Shipping Conditions:

      • Go to the transaction code OVK1 to check the shipping conditions defined in the system.
      • Ensure that the shipping conditions are correctly maintained for the relevant sales area.
    2. Review Customer Master Data:

      • Use transaction code XD02 (or VD02 for sales area data) to check the customer master data.
      • Ensure that the shipping conditions are correctly assigned in the customer master record.
    3. Verify Sales Document Configuration:

      • Check the configuration of the sales document type using transaction code VOTXN.
      • Ensure that the shipping conditions are included in the relevant sales document type.
    4. Check Shipping Point Assignment:

      • Use transaction code OVL2 to verify the shipping point assignment.
      • Ensure that the shipping point is correctly assigned to the relevant sales area and is active.
    5. Create Condition Records:

      • If necessary, create condition records for shipping conditions using transaction code VK11.
      • Ensure that the condition records are set up correctly for the relevant pricing procedure.
    6. Consult SAP Notes:

      • Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.

    Related Information:

    • Transaction Codes: Familiarize yourself with the relevant transaction codes such as OVK1, XD02, VOTXN, OVL2, and VK11.
    • Documentation: Review SAP documentation related to sales and distribution, particularly around shipping conditions and pricing procedures.
    • Testing: After making changes, test the sales order or delivery process to ensure that the error is resolved.

    By following these steps, you should be able to identify the cause of the ISA006 error and implement the necessary solutions to resolve it.

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