How To Fix ISA002 - No customer pricing procedure found

SAP Error Message - Details

• Message type: E = Error

• Message class: ISA - Internet Sales R/3

• Message number: 002

• Message text: No customer pricing procedure found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ISA002 - No customer pricing procedure found ?

  The SAP error message ISA002, which states "No customer pricing procedure found," typically occurs in the context of sales and distribution (SD) when the system is unable to determine a pricing procedure for a customer during the sales order or quotation process. This can happen for various reasons, and here are the common causes, solutions, and related information:
  Causes:
  
  Missing Customer Master Data: The customer master record may not have a pricing procedure assigned.
  Incorrect Sales Area: The sales area (Sales Organization, Distribution Channel, Division) for the customer may not be correctly set up or may not match the sales order.
  Pricing Procedure Determination: The pricing procedure determination may not be correctly configured in the system.
  Condition Records: There may be missing condition records that are required for the pricing procedure to be determined.
  Customer Group: The customer group may not be assigned correctly in the customer master data.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the customer master