How To Fix IS311 - You can not deactivate permit &, order released

SAP Error Message - Details

• Message type: E = Error

• Message class: IS - Equipment management

• Message number: 311

• Message text: You can not deactivate permit &, order released

What causes this issue?

You want to deactivate a
<DS:GLOS.3526C2B8AFAB52B9E10000009B38F974>permit</>.
This is not possible because the <DS:GLOS.maintenance order>maintenance
order</> has already been released and the permit for the
<DS:GLOS.order_release>order release</> was inevitably necessary.

System Response

INCLUDE 'KEINE-FUNKTION' OBJECT DOKU ID TX LANGUAGE E

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IS311 - You can not deactivate permit &, order released ?

  The SAP error message IS311, which states "You can not deactivate permit &, order released," typically occurs in the context of managing permits in the SAP system, particularly when dealing with maintenance orders or work orders that are linked to permits.
  Cause:
  The error arises when you attempt to deactivate a permit that is currently associated with an order that has been released. In SAP, permits are often linked to specific orders, and if an order is in a released status, the system prevents the deactivation of the associated permit to maintain data integrity and compliance with operational processes.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Order Status: Verify the status of the order linked to the permit. If the order is released, you may need to put it back into a status that allows for changes (e.g., "TECO" - Technically Completed, or "Closed").
  
  
  Deactivate Order: If possible, deactivate or close the order associated with the permit before attempting to deactivate the permit itself.
  
  
  Review Dependencies: Ensure that there are no other dependencies or processes that require the permit to remain active. This may involve checking other related orders or permits.
  
  
  Consult Documentation: Refer to your organization's internal documentation or SAP help resources for specific procedures related to permits and orders.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific configuration and business processes.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW32 (Change Order), IW33 (Display Order), and IP10 (Maintain Permits) to navigate through the system effectively.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be patches or updates that address specific issues.
  User Roles and Authorizations: Ensure that you have the necessary permissions to make changes to permits and orders in the system.
  
  By following these steps, you should be able to address the IS311 error and proceed with your work in SAP.