How To Fix IS136 - Customer & does not exist


IS136 - Overview

  • Message type: E = Error

  • Message class: IS - Equipment management

  • Message number: 136

  • Message text: Customer & does not exist

  • Show details Hide details
  • What causes this issue?

    You have entered <GL:customer>customer</> &V1&.
    This customer does not exist in your system.

    System Response

    INCLUDE 'KEINE-VERARBEITUNG' OBJECT DOKU ID TX LANGUAGE E

    How to fix this error?

    Enter a valid customer.
    INCLUDE 'EINGABEN' OBJECT DOKU ID TX LANGUAGE E

    Error message extract from SAP system. Copyright SAP SE.


IS136 - Details

  • The SAP error message IS136, which states "Customer & does not exist," typically occurs when you are trying to access or process a customer record that the system cannot find. This can happen in various transactions, such as sales orders, billing, or customer master data maintenance.
    Causes:
    
    Incorrect Customer Number: The customer number you are trying to access may be incorrect or mistyped.
    Customer Not Created: The customer may not have been created in the system yet.
    Customer Deactivation: The customer record may exist but could be inactive or marked for deletion.
    Data Synchronization Issues: If your system is integrated with other systems, there may be synchronization issues leading to missing customer data.
    Company Code Issues: The customer may exist in a different company code than the one you are currently working in.
    
    Solutions:
    
    Verify Customer Number: Double-check the customer number you are entering to ensure it is correct.
    Create Customer Record: If the customer does not exist, you

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