How To Fix IS116 - The serial number is currently in stock

SAP Error Message - Details

• Message type: E = Error

• Message class: IS - Equipment management

• Message number: 116

• Message text: The serial number is currently in stock

What causes this issue?

According to the system status, the serial number is currently in the
warehouse.
As a result, material exchanges are not authorized within the scope of
master data management.

System Response

The dialog box for material exchange is not displayed.

How to fix this error?

Transfer the material using the inventory management functions (in the
standard system, movement type <LS>309, Transfer material to material
material</>).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IS116 - The serial number is currently in stock ?

  The SAP error message IS116, which states "The serial number is currently in stock," typically occurs in the context of inventory management and serial number tracking within the SAP system. This error indicates that the system is unable to process a transaction involving a specific serial number because that serial number is still recorded as being in stock.
  Cause:
  
  Serial Number Status: The serial number you are trying to use is still marked as "in stock" in the system. This means that it has not been fully processed or has not been moved to a different status (e.g., sold, scrapped, or transferred).
  Transaction Type: The transaction you are attempting (e.g., sales order, delivery, or goods movement) may require the serial number to be in a different status.
  Inventory Management: The serial number may be linked to an inventory item that is still physically present in stock, preventing certain operations from being completed.
  
  Solution:
  
  Check Serial Number Status: Use transaction codes like IQ03 (Display Serial Number) to check the status of the serial number in question. Ensure that it is not in stock or is not being used in another transaction.
  Complete Pending Transactions: If the serial number is involved in a pending transaction (like a delivery or sales order), complete or cancel that transaction before attempting to use the serial number again.
  Change Serial Number Status: If appropriate, you may need to change the status of the serial number using transaction codes like IQ02 (Change Serial Number) to reflect that it is no longer in stock.
  Inventory Adjustment: If the serial number should not be in stock, consider performing an inventory adjustment to remove it from stock or to correct any discrepancies.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific procedures related to your organization's configuration and processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IQ01 (Create Serial Number), IQ02 (Change Serial Number), IQ03 (Display Serial Number), and MB1A (Goods Withdrawal) for managing serial numbers.
  SAP Notes: Check SAP Notes for any known issues or patches related to serial number management that may provide additional insights or solutions.
  User Roles and Permissions: Ensure that you have the necessary permissions to perform actions related to serial number management, as restrictions may lead to errors.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.