How To Fix IS052 - End customer & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IS - Equipment management

  • Message number: 052

  • Message text: End customer & does not exist

  • Show details Hide details
  • What causes this issue?

    <GL:end_customer>End customer number</> &V1& is not defined in
    your system.

    System Response

    INCLUDE 'KEINE-VERARBEITUNG' OBJECT DOKU ID TX LANGUAGE E

    How to fix this error?

    Enter a valid end customer number.
    INCLUDE 'EINGABEN' OBJECT DOKU ID TX LANGUAGE E

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IS052 - End customer & does not exist ?

    The SAP error message IS052 ("End customer & does not exist") typically occurs in the context of sales and distribution (SD) or when dealing with customer master data. This error indicates that the system cannot find the specified end customer in the database. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Missing Customer Master Data: The end customer specified in the transaction does not exist in the customer master data.
    2. Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
    3. Data Synchronization Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues leading to missing data.
    4. Customer Status: The customer might be marked as inactive or deleted in the system.
    5. Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.

    Solutions:

    1. Verify Customer Number: Check the customer number entered in the transaction for any typos or errors.
    2. Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to verify if the customer exists in the system.
    3. Create Customer: If the customer does not exist, you may need to create a new customer using transaction codes XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
    4. Check Customer Status: Ensure that the customer is active and not marked as deleted or inactive.
    5. Authorization Check: Ensure that the user has the necessary authorizations to access customer data. This may involve checking roles and permissions in the user profile.
    6. Data Synchronization: If the system is integrated with other systems, ensure that data synchronization processes are functioning correctly and that the customer data is up to date.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for customer master data management, such as XD01, XD02, XD03, VD01, VD02, and VD03.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Documentation: Refer to SAP documentation for detailed information on customer master data management and error handling.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the cause of the IS052 error and implement the appropriate solution.

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