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Message type: E = Error
Message class: IS - Equipment management
Message number: 052
Message text: End customer & does not exist
<GL:end_customer>End customer number</> &V1& is not defined in
your system.
INCLUDE 'KEINE-VERARBEITUNG' OBJECT DOKU ID TX LANGUAGE E
Enter a valid end customer number.
INCLUDE 'EINGABEN' OBJECT DOKU ID TX LANGUAGE E
Error message extract from SAP system. Copyright SAP SE.
IS052
- End customer & does not exist ?The SAP error message IS052 ("End customer & does not exist") typically occurs in the context of sales and distribution (SD) or when dealing with customer master data. This error indicates that the system cannot find the specified end customer in the database. Here’s a breakdown of the cause, potential solutions, and related information:
Cause:
- Missing Customer Master Data: The end customer specified in the transaction does not exist in the customer master data.
- Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
- Data Synchronization Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues leading to missing data.
- Customer Status: The customer might be marked as inactive or deleted in the system.
- Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
Solutions:
- Verify Customer Number: Check the customer number entered in the transaction for any typos or errors.
- Check Customer Master Data: Use transaction codes like
XD03
(Display Customer) orVD03
(Display Customer - Sales Area) to verify if the customer exists in the system.- Create Customer: If the customer does not exist, you may need to create a new customer using transaction codes
XD01
(Create Customer) orVD01
(Create Customer - Sales Area).- Check Customer Status: Ensure that the customer is active and not marked as deleted or inactive.
- Authorization Check: Ensure that the user has the necessary authorizations to access customer data. This may involve checking roles and permissions in the user profile.
- Data Synchronization: If the system is integrated with other systems, ensure that data synchronization processes are functioning correctly and that the customer data is up to date.
Related Information:
XD01
, XD02
, XD03
, VD01
, VD02
, and VD03
.By following these steps, you should be able to identify the cause of the IS052 error and implement the appropriate solution.
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