How To Fix IP478 - No called call is available to be completed

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 478

• Message text: No called call is available to be completed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IP478 - No called call is available to be completed ?

  The SAP error message "IP478 No called call is available to be completed" typically occurs in the context of the SAP Plant Maintenance (PM) module, particularly when dealing with maintenance orders or notifications. This error indicates that there is no valid call or operation available for the system to process the request you are trying to execute.
  Causes:
  
  Missing or Incomplete Data: The maintenance order or notification may not have all the required data filled in, or it may be in an incorrect status.
  Order Status: The order might be in a status that does not allow for further processing (e.g., completed, closed, or technically completed).
  Incorrect Call Type: The system may be expecting a different type of call or operation that is not available in the current context.
  Configuration Issues: There may be configuration issues in the system that prevent the call from being recognized or processed correctly.
  
  Solutions:
  
  Check Order/Notification Status: Verify the status of the maintenance order or notification. Ensure it is in a status that allows for the action you are trying to perform.
  Complete Required Fields: Ensure that all mandatory fields in the order or notification are filled out correctly. This includes checking for any missing data that might be required for processing.
  Review Call Types: Make sure that the call type you are trying to use is appropriate for the operation you are attempting. If necessary, consult with your SAP administrator or functional consultant to confirm the correct call type.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring and why the call is not being recognized.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or SAP directly for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the PM module, such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order).
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform the actions related to maintenance orders or notifications.
  Documentation: Review SAP documentation or user manuals related to the PM module for additional context on handling maintenance orders and notifications.
  
  By following these steps, you should be able to diagnose and resolve the "IP478 No called call is available to be completed" error in SAP.