How To Fix IP391 - No service entry sheet could be generated -> long text

SAP Error Message - Details

• Message type: E = Error

• Message class: IP - Messages for preventive maintenance

• Message number: 391

• Message text: No service entry sheet could be generated -> long text

What causes this issue?

You have tried to create a <GL:service_entry_sheet>service entry
sheet</>. The system therefore defines an error.

System Response

INCLUDE 'KEINE-FUNKTION' OBJECT DOKU ID TX LANGUAGE EN

How to fix this error?

For more information, you can check the following log.

<DS:REPO.RMISERV00>Display log</>
ENDIF

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IP391 - No service entry sheet could be generated -> long text ?

  The SAP error message IP391, which states "No service entry sheet could be generated," typically occurs in the context of service procurement and is related to the creation of service entry sheets in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of Error IP391
  
  
  Missing or Incorrect Purchase Order (PO): The service entry sheet is usually linked to a purchase order. If the PO is missing, not properly configured, or has been deleted, the system will not be able to generate the service entry sheet.
  
  
  Service Master Data Issues: If the service master data is not correctly maintained or is missing, it can lead to this error. This includes missing service specifications or incorrect service categories.
  
  
  Service Entry Sheet Configuration: The configuration settings for service entry sheets in the system may not be set up correctly. This includes settings in the purchasing or service management modules.
  
  
  Incomplete or Incorrect Data: If the data entered in the service entry sheet is incomplete or incorrect (e.g., incorrect dates, quantities, or service descriptions), the system may reject the creation of the entry sheet.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to create a service entry sheet, leading to this error.
  
  
  Solutions to Error IP391
  
  
  Check Purchase Order: Verify that the relevant purchase order exists and is correctly configured. Ensure that it is not in a deleted or blocked status.
  
  
  Review Service Master Data: Ensure that the service master data is complete and correctly maintained. Check for any missing or incorrect entries.
  
  
  Configuration Review: Review the configuration settings for service entry sheets in the SAP system. Ensure that all necessary settings are correctly defined.
  
  
  Data Validation: Validate the data entered in the service entry sheet. Ensure that all required fields are filled out correctly and that there are no discrepancies.
  
  
  Authorization Check: Confirm that the user has the necessary authorizations to create service entry sheets. If not, contact your SAP security administrator to obtain the required permissions.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and ML81N (Create Service Entry Sheet) to navigate the procurement process effectively.
  
  
  Documentation: Refer to SAP documentation or help files for detailed information on service entry sheets and their configuration.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the IP391 error and implement the necessary solutions to resolve it.