How To Fix INT_TM_ERP210 - Different number of items: ERP &1, TM &2

SAP Error Message - Details

• Message type: E = Error

• Message class: INT_TM_ERP - ERP - TM Order Integration

• Message number: 210

• Message text: Different number of items: ERP &1, TM &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message INT_TM_ERP210 - Different number of items: ERP &1, TM &2 ?

  The SAP error message INT_TM_ERP210 indicates a mismatch in the number of items between the ERP system and the Transportation Management (TM) system. Specifically, it means that the number of items in the ERP document (like a sales order or delivery) does not match the number of items in the corresponding TM document.
  Cause:
  This error can occur due to several reasons, including:
  
  Data Synchronization Issues: There may be a delay or failure in the synchronization process between the ERP and TM systems, leading to discrepancies in the number of items.
  Manual Changes: If items were manually added or removed in either the ERP or TM system after the initial document was created, this could lead to mismatches.
  Configuration Issues: Incorrect configuration settings in either the ERP or TM system can lead to inconsistencies in how items are processed or transferred.
  Document Status: The status of the documents in either system may not be aligned, causing discrepancies in the expected number of items.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Document Consistency: Verify the documents in both the ERP and TM systems to ensure that they have the same number of items. Look for any discrepancies in item counts.
  Re-synchronize Data: If there are synchronization issues, you may need to trigger a re-synchronization of the relevant documents between the ERP and TM systems.
  Review Manual Changes: If manual changes were made, ensure that they are reflected in both systems. You may need to update one of the systems to match the other.
  Check Configuration: Review the configuration settings in both systems to ensure they are set up correctly for item handling and synchronization.
  Consult Logs: Check the application logs for any additional error messages or warnings that could provide more context on the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it involves complex configurations or custom developments.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help you monitor and manage documents, such as VL03N for viewing deliveries or VA03 for sales orders.
  Integration Settings: Review the integration settings between ERP and TM, which can be found in the customizing settings (SPRO) under Logistics Execution and Transportation Management.
  Documentation: Refer to SAP documentation or notes related to the specific version of your ERP and TM systems for any known issues or patches that may address this error.
  
  By following these steps, you should be able to identify and resolve the cause of the INT_TM_ERP210 error message.