How To Fix INT_TM_ERP104 - Locking of document &1 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: INT_TM_ERP - ERP - TM Order Integration

• Message number: 104

• Message text: Locking of document &1 failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message INT_TM_ERP104 - Locking of document &1 failed ?

  The SAP error message INT_TM_ERP104: Locking of document &1 failed typically occurs when there is an attempt to lock a document (such as a purchase order, sales order, or any other transactional document) in the SAP system, but the system is unable to do so. This can happen for several reasons, and understanding the cause is crucial for resolving the issue.
  Causes:
  
  
  Document Already Locked: The document you are trying to lock is already locked by another user or process. This is common in scenarios where multiple users are trying to access or modify the same document simultaneously.
  
  
  Session Timeout: If a user session has timed out, the lock may not be released properly, leading to locking issues.
  
  
  Database Lock Issues: There may be issues with the database that prevent the lock from being established.
  
  
  Authorization Issues: The user may not have the necessary authorizations to lock the document.
  
  
  System Performance Issues: High system load or performance issues can lead to delays in locking mechanisms.
  
  
  Solutions:
  
  
  Check Document Lock Status: Use transaction code SM12 to check if the document is currently locked by another user. If it is, you may need to wait until the lock is released or contact the user who has the lock.
  
  
  Release Locks: If you have the necessary authorizations, you can manually release locks in transaction SM12. Be cautious when doing this, as it may disrupt other users.
  
  
  Session Management: Ensure that user sessions are managed properly. If a session has timed out, logging out and logging back in may help.
  
  
  Check Authorizations: Verify that the user has the appropriate authorizations to lock the document. This may involve checking roles and permissions in transaction PFCG.
  
  
  System Performance: Monitor system performance and check for any issues that may be causing delays. This can involve checking system logs, performance metrics, and database health.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (for lock entries), SM21 (for system logs), and ST22 (for dump analysis) to help diagnose issues.
  SAP Community: Engage with the SAP Community forums for insights and solutions from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to document locking and transaction management for a deeper understanding of how locks work in SAP.
  
  By following these steps, you should be able to identify the cause of the locking issue and implement a solution to resolve the error message INT_TM_ERP104.