How To Fix INST_MSG812 - Step & cannot be restarted

SAP Error Message - Details

• Message type: E = Error

• Message class: INST_MSG - Messages for Installation Post-Processing

• Message number: 812

• Message text: Step & cannot be restarted

What causes this issue?

Step & is flagged as canceled.

System Response

According to the table INSTCNTL, the step cannot be restarted.

How to fix this error?

Delete the step from the selection.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message INST_MSG812 - Step & cannot be restarted ?

  The SAP error message "INST_MSG812 Step & cannot be restarted" typically indicates that a specific step in a process (like a background job, transport, or upgrade) has failed and cannot be restarted automatically. This error can occur in various contexts, such as during system upgrades, data migrations, or when executing batch jobs.
  Causes:
  
  Resource Issues: Insufficient memory, CPU, or disk space can lead to failures in executing certain steps.
  Configuration Errors: Incorrect settings in the system configuration or parameters can cause specific steps to fail.
  Data Issues: Corrupted or inconsistent data can lead to failures during processing.
  Lock Issues: If a required resource is locked by another process, it may prevent the step from executing.
  Missing Dependencies: If a prerequisite step has not been completed successfully, subsequent steps may fail.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SM21) and the job logs (transaction SM37) to identify the specific cause of the failure.
  Resource Monitoring: Ensure that the system has adequate resources (memory, CPU, disk space) available. You can use transaction ST02 for memory analysis and ST06 for performance monitoring.
  Configuration Review: Verify the configuration settings related to the failed step. Ensure that all necessary parameters are correctly set.
  Data Consistency Check: Run consistency checks on the data involved in the failed step. Use transaction SE11 or SE14 for database-related checks.
  Unlock Resources: If the failure is due to locked resources, identify the locking process (using transaction SM12) and resolve the lock.
  Manual Restart: If the step cannot be restarted automatically, you may need to manually execute the step or the entire process again after resolving the underlying issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address the specific error or provide patches.
  
  Related Information:
  
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed logs and error messages.
  Documentation: Refer to the official SAP documentation for the specific module or process you are working with, as it may contain troubleshooting steps for common errors.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can offer insights or solutions.
  
  By following these steps, you should be able to diagnose and resolve the "INST_MSG812 Step & cannot be restarted" error in your SAP environment.