How To Fix INST_MSG806 - Customizing (Basis settings) locked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: INST_MSG - Messages for Installation Post-Processing

  • Message number: 806

  • Message text: Customizing (Basis settings) locked

  • Show details Hide details
  • What causes this issue?

    The transaction <ZH>Customizing (Basis settings) </>is currently locked
    by another user.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Only display is possible.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message INST_MSG806 - Customizing (Basis settings) locked ?

    The SAP error message "INST_MSG806 Customizing (Basis settings) locked" typically indicates that the customizing settings in the SAP system are currently locked, preventing changes or updates. This can occur for several reasons, and understanding the cause is essential for resolving the issue.

    Causes:

    1. User Lock: A user may have an active session that is currently editing the customizing settings, which locks the configuration.
    2. Transport Request: A transport request may be in process, and the system locks the customizing settings to ensure data integrity during the transport.
    3. System Maintenance: The system may be undergoing maintenance or updates, which can temporarily lock certain settings.
    4. Authorization Issues: The user may not have the necessary authorizations to make changes to the customizing settings, leading to a perceived lock.
    5. Database Lock: There may be a database-level lock on the customizing tables.

    Solutions:

    1. Check Active Sessions: Use transaction code SM04 to check for active user sessions. If another user is editing the customizing settings, you may need to wait until they finish or contact them to release the lock.
    2. Review Transport Requests: Check if there are any transport requests in process using transaction code SE09 or SE10. If a transport is in progress, you may need to wait for it to complete.
    3. System Status: Verify if the system is undergoing maintenance or updates. You can check with your Basis team or system administrator.
    4. Authorization Check: Ensure that you have the necessary authorizations to access and modify the customizing settings. You may need to contact your security administrator for assistance.
    5. Database Locks: If you suspect a database lock, you can use transaction code SM12 to check for locks on database tables. If you find locks that should not be there, you may need to release them carefully, ensuring that no data integrity issues arise.

    Related Information:

    • Transaction Codes:
      • SM04: User Overview
      • SE09/SE10: Transport Organizer
      • SM12: Display and Delete Locks
    • SAP Notes: Check SAP Notes for any known issues related to this error message. You can search for relevant notes in the SAP Support Portal.
    • Documentation: Review SAP documentation related to customizing and transport management for best practices and troubleshooting steps.

    If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team for further investigation and resolution.

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