How To Fix INM_SYNCH_FRAMEWORK021 - Cannot retrieve template mapping from object framework

SAP Error Message - Details

• Message type: E = Error

• Message class: INM_SYNCH_FRAMEWORK - Messages for Synch Framework

• Message number: 021

• Message text: Cannot retrieve template mapping from object framework

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message INM_SYNCH_FRAMEWORK021 - Cannot retrieve template mapping from object framework ?

  The SAP error message INM_SYNCH_FRAMEWORK021 indicates that the system is unable to retrieve template mapping from the object framework. This error typically occurs in the context of SAP Integration and Application Frameworks, particularly when dealing with integration scenarios or data synchronization tasks.
  Possible Causes:
  
  Configuration Issues: The template mapping may not be properly configured in the system. This could be due to missing or incorrect entries in the configuration settings.
  Missing Objects: The required objects or templates that the system is trying to access may not exist or may have been deleted.
  Authorization Issues: The user executing the operation may not have the necessary authorizations to access the template mapping.
  System Errors: There could be underlying system issues, such as database connectivity problems or inconsistencies in the object framework.
  Transport Issues: If the system has recently undergone a transport, the required objects may not have been transported correctly.
  
  Solutions:
  
  Check Configuration: Review the configuration settings related to the template mapping. Ensure that all necessary mappings are correctly defined and active.
  Verify Object Existence: Check if the required templates and objects exist in the system. If they are missing, you may need to recreate them or restore them from a backup.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the template mapping. You may need to consult with your security team to verify and adjust user roles.
  System Health Check: Perform a health check on the system to identify any underlying issues. This may include checking database connections, system logs, and other relevant components.
  Transport Review: If the issue arose after a transport, review the transport logs to ensure that all necessary objects were included and correctly imported into the target system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to this error message for any specific patches or updates that may address the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for the specific module or framework you are working with to ensure that you are following best practices for configuration and usage.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.