How To Fix INM_IM007 - The desired connection was not maintained properly

SAP Error Message - Details

• Message type: E = Error

• Message class: INM_IM - Message class for Innovation Management Integration

• Message number: 007

• Message text: The desired connection was not maintained properly

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message INM_IM007 - The desired connection was not maintained properly ?

  The SAP error message INM_IM007 ("The desired connection was not maintained properly") typically indicates an issue with the connection between the SAP system and the Integration Middleware (IM) or the underlying infrastructure that supports the connection. This error can arise due to various reasons, including configuration issues, network problems, or system settings.
  Causes:
  
  Configuration Issues: Incorrect settings in the SAP system or middleware configuration can lead to connection problems.
  Network Problems: Issues with the network, such as firewalls blocking the connection or network outages, can prevent proper communication.
  Service Availability: The service or endpoint that the SAP system is trying to connect to may be down or unavailable.
  Authentication Issues: Problems with user credentials or authentication methods can prevent successful connections.
  Version Compatibility: Incompatibility between different versions of SAP and the middleware can lead to connection issues.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify the configuration settings in both the SAP system and the middleware. Ensure that all parameters are set correctly.
  Check the RFC (Remote Function Call) destination settings in SAP to ensure they are correctly configured.
  
  
  
  Network Troubleshooting:
  
  Test the network connection between the SAP system and the middleware. Use tools like ping or traceroute to diagnose connectivity issues.
  Ensure that firewalls or security groups are not blocking the required ports for communication.
  
  
  
  Service Status:
  
  Check the status of the middleware service or endpoint. Ensure that it is running and accessible.
  If applicable, restart the middleware service to resolve any temporary issues.
  
  
  
  Authentication Verification:
  
  Verify that the user credentials used for the connection are correct and have the necessary permissions.
  Check if there are any changes in authentication methods (e.g., password changes, token expiration).
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) and middleware logs for any additional error messages or warnings that can provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or the documentation for the middleware being used for any specific troubleshooting steps related to this error.
  
  
  
  Update Software:
  
  Ensure that both the SAP system and the middleware are updated to the latest versions to avoid compatibility issues.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Check SAP Community forums or other technical forums for similar issues and solutions shared by other users.
  Technical Support: If the issue persists, consider reaching out to SAP Support or your middleware vendor for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the INM_IM007 error effectively.