How To Fix INM017 - Database processing could not be started

SAP Error Message - Details

• Message type: E = Error

• Message class: INM - Message Class for Innovation Management

• Message number: 017

• Message text: Database processing could not be started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message INM017 - Database processing could not be started ?

  The SAP error message INM017, which states "Database processing could not be started," typically indicates an issue with the database connection or configuration in the SAP system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Causes of INM017 Error
  
  
  Database Connection Issues: The SAP system may not be able to connect to the database due to network issues, incorrect database parameters, or the database service not running.
  
  
  Database Configuration: Incorrect configuration settings in the SAP system or the database can lead to this error. This includes issues in the database instance configuration or the SAP profile parameters.
  
  
  Database Service Down: The database service itself may be down or not properly started, preventing the SAP system from accessing it.
  
  
  Insufficient Resources: The database server may be running out of resources (like memory or disk space), which can prevent it from processing requests.
  
  
  User Authorization Issues: The user account that SAP is using to connect to the database may not have the necessary permissions.
  
  
  Corrupted Database: In some cases, the database may be corrupted, leading to failures in processing requests.
  
  
  Solutions to INM017 Error
  
  
  Check Database Status: Ensure that the database service is running. You can do this by logging into the database server and checking the status of the database.
  
  
  Review Configuration Settings: Verify the database connection parameters in the SAP system. This includes checking the database host, port, and instance name in the SAP profile parameters.
  
  
  Check Network Connectivity: Ensure that there are no network issues preventing the SAP system from connecting to the database. You can use tools like ping or telnet to test connectivity.
  
  
  Review Logs: Check the SAP application logs (transaction SM21) and the database logs for any error messages that could provide more context about the issue.
  
  
  Resource Monitoring: Monitor the database server for resource usage (CPU, memory, disk space) to ensure it is not overloaded.
  
  
  User Permissions: Verify that the user account used by SAP to connect to the database has the necessary permissions to access the database.
  
  
  Restart Services: If the issue persists, consider restarting the database service and the SAP application server to refresh the connections.
  
  
  Consult Documentation: Refer to SAP Notes and documentation for any specific guidance related to your version of SAP and the database you are using.
  
  
  Related Information
  
  SAP Notes: Check SAP Notes related to INM017 for any specific patches or updates that may address this issue.
  Database Documentation: Review the documentation for the specific database you are using (e.g., Oracle, SQL Server, HANA) for troubleshooting steps related to connectivity issues.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or database administrator for further investigation.