How To Fix IM804 - Update termination during insert QMUR (error cause)

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 804

• Message text: Update termination during insert QMUR (error cause)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM804 - Update termination during insert QMUR (error cause) ?

  The SAP error message IM804 indicates that there was an update termination during the insertion of a record into the QMUR (Quality Management Usage Decision) table. This error typically occurs in the context of Quality Management (QM) processes, particularly when a usage decision is being recorded for inspection lots.
  Cause of the Error
  The IM804 error can be caused by several factors, including:
  
  Database Locking Issues: If another process is holding a lock on the QMUR table or related tables, it can lead to an update termination.
  Data Consistency Issues: If the data being inserted does not meet the required constraints or if there are inconsistencies in the data (e.g., missing mandatory fields), the update may fail.
  Custom Code or Enhancements: If there are custom enhancements or user exits that manipulate the data during the update process, they may introduce errors.
  System Configuration Issues: Incorrect configuration in the Quality Management module or related areas can lead to this error.
  Transport Issues: If there were recent transports that affected the QM module, they might have introduced inconsistencies.
  
  Solution
  To resolve the IM804 error, you can take the following steps:
  
  Check the Update Logs: Use transaction code SM13 to check for update termination logs. This will provide more details about the specific error that occurred during the update.
  Analyze the Data: Review the data being processed to ensure that it meets all required criteria and constraints. Check for any missing mandatory fields or incorrect data types.
  Check for Locks: Use transaction code SM12 to check for any locks on the QMUR table or related tables. If you find locks, investigate the processes holding them and resolve any conflicts.
  Review Custom Code: If there are any custom enhancements or user exits related to the QMUR table, review them for potential issues. You may need to debug the code to identify the root cause.
  System Configuration: Verify the configuration settings in the Quality Management module to ensure they are correct and consistent with your business processes.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  Reprocess the Update: After resolving the underlying issue, you may need to reprocess the update that failed. This can often be done through the same transaction that initiated the update.
  
  Related Information
  
  
  Transaction Codes: 
  
  SM13: Update Records - to check for update terminations.
  SM12: Display and Delete Locks - to check for locks on database tables.
  SE11: Data Dictionary - to view the structure of the QMUR table.
  
  
  
  SAP Notes: Always check for relevant SAP Notes that may provide fixes or workarounds for known issues related to the IM804 error.
  
  
  Debugging: If you have access to debugging tools, you can set breakpoints in the relevant function modules or methods to trace the execution flow and identify where the error occurs.
  
  
  By following these steps, you should be able to diagnose and resolve the IM804 error effectively. If the issue persists, consider reaching out to SAP support for further assistance.