How To Fix IM792 - Notification &: historic maintenance/service order & assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 792

• Message text: Notification &: historic maintenance/service order & assigned

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IM792 - Notification &: historic maintenance/service order & assigned ?

  The SAP error message IM792 typically indicates that there is an issue related to a historic maintenance or service order that is assigned to a notification. This error can occur in the context of maintenance management within SAP, particularly when trying to process notifications that are linked to orders that are no longer active or have been archived.
  Cause:
  
  Historic Order: The maintenance or service order associated with the notification is considered historic, meaning it has been completed and is no longer active.
  Order Status: The order may have a status that does not allow further processing, such as "Closed" or "Completed."
  Data Integrity Issues: There may be inconsistencies in the data, such as missing links between the notification and the order.
  Archiving: The order may have been archived, making it inaccessible for further processing.
  
  Solution:
  
  Check Order Status: Verify the status of the maintenance/service order linked to the notification. If it is closed or completed, you may need to create a new order or notification for any further actions.
  Review Notification: Ensure that the notification is correctly linked to an active order. If necessary, unlink the notification from the historic order and link it to a new or active order.
  Data Consistency: Check for any data integrity issues in the system. You may need to run consistency checks or consult with your SAP administrator to resolve any discrepancies.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling historic orders and notifications.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification) to manage notifications effectively.
  User Roles: Ensure that you have the appropriate permissions to access and modify notifications and orders in SAP.
  Training: Consider training sessions or resources on SAP Plant Maintenance (PM) module to better understand how notifications and orders interact.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.