How To Fix IM456 - Notification category not maintained for notification type &

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 456

• Message text: Notification category not maintained for notification type &

What causes this issue?

No notification category is defined in the control table for the
notification type you have selected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator about this error message.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM456 - Notification category not maintained for notification type & ?

  The SAP error message IM456 indicates that the notification category has not been maintained for a specific notification type. This error typically occurs in the context of SAP's Plant Maintenance (PM) or Customer Service (CS) modules when trying to create or process notifications.
  Cause:
  The primary cause of this error is that the system cannot find a defined notification category for the specified notification type. This can happen if:
  
  The notification type has not been properly configured in the system.
  The notification category is missing or incorrectly assigned in the configuration settings.
  
  Solution:
  To resolve the IM456 error, you need to ensure that the notification category is correctly maintained for the notification type in question. Here are the steps to do this:
  
  
  Access the Configuration Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: 
  SPRO -> SAP Reference IMG -> Plant Maintenance and Customer Service -> Maintenance and Service Processing -> Notifications -> Notification Types -> Define Notification Types
  
  
  
  
  Check Notification Type:
  
  In the configuration screen, find the notification type that is causing the error.
  Select the notification type and check its settings.
  
  
  
  Maintain Notification Category:
  
  Ensure that the notification category is assigned to the notification type. If it is missing, you will need to assign a valid notification category.
  If necessary, create a new notification category or modify an existing one to meet your requirements.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Changes:
  
  Try to create or process the notification again to see if the error has been resolved.
  
  
  
  Related Information:
  
  Notification Categories: These are used to classify notifications based on their purpose, such as maintenance requests, service requests, etc. Each category can have different processing rules and workflows.
  Authorization: Ensure that you have the necessary authorization to make changes to the configuration settings.
  Documentation: Refer to SAP documentation or help files for more detailed information on notification types and categories.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the IM456 error and successfully manage your notifications in SAP.