How To Fix IM423 - Notification type is initial

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 423

• Message text: Notification type is initial

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Inform your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM423 - Notification type is initial ?

  The SAP error message IM423 ("Notification type is initial") typically occurs in the context of maintenance notifications or work orders in the SAP system. This error indicates that the notification type has not been properly defined or is missing in the system.
  Cause:
  
  Missing Notification Type: The notification type has not been defined in the system.
  Incorrect Configuration: The configuration settings for the notification type may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to access or create notifications of the specified type.
  Data Entry Error: There may be a mistake in the data entry where the notification type is not selected or is left blank.
  
  Solution:
  
  
  Check Notification Type Configuration:
  
  Go to the transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to Plant Maintenance and Customer Service > Maintenance Notifications > Notification Types.
  Ensure that the notification type you are trying to use is defined and configured correctly.
  
  
  
  Create or Modify Notification Type:
  
  If the notification type is missing, you may need to create a new one or modify an existing one to ensure it meets your requirements.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to create or modify notifications. This can be checked with the help of your SAP security team.
  
  
  
  Data Entry Verification:
  
  When creating a notification, ensure that the notification type field is filled in correctly. Double-check for any typos or selection errors.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or help files related to maintenance notifications for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to notifications include IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  By following these steps, you should be able to resolve the IM423 error and successfully create or manage notifications in SAP.