How To Fix IM279 - Error in processing notification &1, item &2, cause &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: IM - Maintenance notifications

  • Message number: 279

  • Message text: Error in processing notification &1, item &2, cause &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message IM279 - Error in processing notification &1, item &2, cause &3 ?

    The SAP error message IM279 indicates that there is an issue with processing a notification in the SAP system. This error typically occurs in the context of maintenance notifications or work orders within the SAP Plant Maintenance (PM) module. The message format includes placeholders for specific details, such as the notification number (&1), the item number (&2), and the cause of the error (&3).

    Possible Causes:

    1. Missing or Incomplete Data: The notification or item may be missing required data fields, which prevents processing.
    2. Status Issues: The notification or item may be in a status that does not allow for further processing (e.g., it may be closed or archived).
    3. Authorization Issues: The user may not have the necessary permissions to process the notification or item.
    4. Configuration Issues: There may be configuration settings in the system that are not set up correctly, leading to processing errors.
    5. Technical Errors: There could be underlying technical issues, such as database inconsistencies or system bugs.

    Solutions:

    1. Check Data Completeness: Review the notification and item details to ensure all required fields are filled out correctly.
    2. Verify Status: Check the status of the notification and item to ensure they are in a state that allows processing. If necessary, change the status to allow further actions.
    3. Review Authorizations: Ensure that the user has the appropriate authorizations to process the notification. This may involve checking user roles and permissions.
    4. Consult Configuration: Review the configuration settings related to notifications and items in the PM module to ensure they are set up correctly.
    5. Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific fixes or updates related to the IM279 error. You can search for the error message in the SAP Support Portal.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification) to navigate and troubleshoot notifications.
    • Documentation: Review SAP documentation related to the Plant Maintenance module for best practices in managing notifications and work orders.

    If you continue to experience issues, it may be beneficial to provide the specific cause (&3) mentioned in the error message to further narrow down the troubleshooting steps.

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