How To Fix IM170 - Notification partner and task agent determined

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 170

• Message text: Notification partner and task agent determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message IM170 - Notification partner and task agent determined ?

  The SAP error message IM170, which states "Notification partner and task agent determined," typically occurs in the context of maintenance notifications or work orders in SAP. This message indicates that the system has successfully determined the notification partner (the person or organization responsible for the notification) and the task agent (the person or organization responsible for executing the task).
  Cause:
  
  Configuration Issues: The error may arise due to incorrect configuration in the partner determination settings for notifications or work orders.
  Missing Data: Required partner data may be missing or incorrectly maintained in the master data (e.g., vendor, customer, or employee records).
  Authorization Issues: The user may not have the necessary authorizations to view or process the notification or work order.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or inconsistencies in the data.
  
  Solution:
  
  
  Check Partner Determination Configuration:
  
  Navigate to the configuration settings for partner determination in the relevant module (e.g., PM for Plant Maintenance).
  Ensure that the partner roles are correctly defined and assigned.
  
  
  
  Verify Master Data:
  
  Check the master data for the notification partner and task agent to ensure that all required fields are filled out correctly.
  Ensure that the partner functions are correctly assigned to the relevant business partners.
  
  
  
  Review Authorization:
  
  Ensure that the user has the necessary authorizations to access and process the notifications or work orders.
  Check the user roles and profiles in the SAP system.
  
  
  
  Check for System Notes or Patches:
  
  Look for any SAP Notes or patches that may address known issues related to this error message.
  Apply any relevant updates to the system.
  
  
  
  Consult SAP Documentation:
  
  Refer to the official SAP documentation or help portal for more detailed information on the error message and its context.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like IW21 (Create Notification), IW22 (Change Notification), or IW23 (Display Notification) to work with notifications.
  Partner Functions: Familiarize yourself with the different partner functions used in SAP, such as "Notification Creator," "Task Agent," etc.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  By following these steps, you should be able to diagnose and resolve the IM170 error in your SAP system.