How To Fix IM062 - The combination of sales org., distrib.channel & division is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 062

• Message text: The combination of sales org., distrib.channel & division is not allowed

What causes this issue?

The <GL:sales_area>sales area</> data (sales organization, distribution
channel, division) are maintained in relation to one another. However,
the data combination you entered does not exist in the system.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the data and change it accordingly.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM062 - The combination of sales org., distrib.channel & division is not allowed ?

  The SAP error message IM062 indicates that there is an issue with the combination of sales organization, distribution channel, and division in the context of sales and distribution (SD) processes. This error typically arises when trying to create or process a sales document (like a sales order) and the specified combination is not valid according to the configuration in the system.
  Cause:
  
  
  Configuration Issues: The combination of sales organization, distribution channel, and division may not be defined in the system. This can happen if:
  
  The sales organization is not assigned to the distribution channel.
  The distribution channel is not assigned to the division.
  The sales organization and division are not linked correctly.
  
  
  
  Master Data Issues: The material or customer master data may not be set up correctly for the specified combination. For example, the material may not be available for the sales organization or the customer may not be assigned to the correct sales area.
  
  
  Data Entry Errors: There may be a simple data entry error where the user has selected an incorrect sales organization, distribution channel, or division.
  
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP (Transaction code: SPRO).
  Navigate to Sales and Distribution > Sales > Sales Organization > Assign Distribution Channel to Sales Organization and ensure that the combination of sales organization and distribution channel is correctly configured.
  Check the assignment of divisions to sales organizations and distribution channels.
  
  
  
  Review Master Data:
  
  Check the customer master data (Transaction code: XD03) to ensure that the customer is assigned to the correct sales area (sales organization, distribution channel, division).
  Check the material master data (Transaction code: MM03) to ensure that the material is available for the specified sales organization and distribution channel.
  
  
  
  Correct Data Entry:
  
  Verify the entries made in the sales document. Ensure that the sales organization, distribution channel, and division are correctly selected.
  
  
  
  Consult Documentation: If the issue persists, consult the SAP documentation or reach out to your SAP support team for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO (Customizing)
  XD03 (Display Customer)
  MM03 (Display Material)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access the sales organization, distribution channel, and division.
  
  
  By following these steps, you should be able to identify and resolve the cause of the IM062 error in SAP.